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R147874 Posted 06/23/2022

Director, Technology & Cyber Risk Officer

McLean, Virginia | Chicago, Illinois | Richmond, Virginia | Wilmington, Delaware | Cambridge, Massachusetts | Plano, Texas | New York, New York
  • Category Cyber
  • Experience Director
  • Primary Address McLean, Virginia

Overview

Center 2 (19050), United States of America, McLean, Virginia

Director, Technology & Cyber Risk Officer

Director, Technology & Cyber Risk Officer

Capital One is one of the fastest growing organizations in the world today. The growth of the business is being accelerated by leveraging innovative and emerging technologies. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years, fully exiting our data centers. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The roughly seventy professionals in TRM are trusted expert advisers who shape decisions, challenge activities to ensure they meet our standards, and generally oversee technology and information security risk across the business and the central technology organization. TRM is a second line organization, which means it is independent and reports up through the Chief Risk Officer.

Since its founding, Capital One has invested in developing cutting-edge digital and analytics capabilities in order to continually drive innovation. The Commercialization initiatives are now at the heart of these efforts. Our teams of product builders, designers, and technologists are building the next generation of software-as-a-service (SaaS) -- leveraging both Capital One's leading platform and technological capabilities, as well as building entirely new business-to-business-to-consumer (B2B2C) constructs across the FinTech ecosystem.

This new position – Director, Technology & Cyber Risk Officer – will play a high impact role in assessing and enhancing the cybersecurity and technology risk posture for many high-profile Commercialization initiatives across the company.  This includes identifying and assessing potential risks, engaging in challenge activities, and reimagining how we provide risk advisory and oversight for fledgling SaaS solutions. In addition to overseeing risk assessment activities, this role will be expected to identify opportunities to tailor existing risk frameworks for emerging businesses so that they can stay competitive with other FinTech companies. There will be frequent opportunities to highlight emerging risks and represent TRM’s Line of Business risk view in many different risk forums and committees.

As a member of a growing organization, you are expected to shape and further refine the risk program, and will have the opportunity to operate with both autonomy and empowerment from senior leadership. The demands and high-visibility nature of this position require an individual with a proven ability to lead a high-performing team in a fast-paced environment.  The successful candidate will be a seasoned leader with strong knowledge of technology or cyber risk, industry, and regulatory trends who can think strategically, be intellectually curious, is comfortable working in undefined problem spaces, and can influence stakeholders at all levels of the organization.

Desired Outcomes:

  • Establish a robust advisory and effective challenge model, aligned to each Line of Business, to facilitate deeper risk conversations and surface insights in support of strategic decision-making

  • Demonstrate strong judgment to balance being both a trusted advisor to the business and driving effective challenge

  • Leverage business and domain expertise to raise the level of challenge activities to a strategic focus

  • Constructively debate issues and connect the dots across various assessments (typically includes risk and control self-assessments, critical business process-level assessments, assessments of new initiatives, scenario analysis, challenge of risk acceptances)

  • Identify opportunities to influence risk-taking strategies and ensure that aggregate risk is understood

  • Succinctly frame emerging threats and risks, in contrast with the existing risk profile, across risk reporting and governance forums

  • Introduce forward-looking risk measures that are relevant to the Lines of Business

  • Influence peers and executives across the Lines of Business to take accountability for complex (and sometimes sensitive) technology and cyber risks

  • Enhance the business’ understanding of regulatory and compliance requirements and the implications to the firm

  • Demonstrate robust risk management oversight in supporting various internal audits and regulatory exams

  • Mentor and develop associates to meet their professional development goals

Basic Qualifications:

  • A Bachelor’s degree or Military experience

  • At least 7 years of experience managing, consulting, auditing, or working in the fields of information security, technology, or risk management

  • At least 5 years of experience developing, evaluating, or implementing cybersecurity, technology or risk assessment activities

  • At least 1 professional security management certification: Certified Information Systems Security Professional (CISSP), Certified Informations Systems Auditor (CISA), or Certified in Risk and Information Systems Control (CRISC)

Preferred Qualifications:

  • A Master’s degree

  • Superb communication skills that include active listening and executive presentation skills

  • Critical analytical thinker, including the ability to express a point of view supported by data (with both technical and non-technical audiences)

  • Excellent influencing and persuasion skills

  • Raises concerns early and knows when to escalate, including the ability to raise issues and facilitate constructive problem-solving at all levels of the organization

  • Passion and expertise in technology and cybersecurity domains, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions

  • Ability to collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to get consensus, socialize strategy, and achieve objectives

  • Ability to manage multiple parallel initiatives while maintaining superior results

  • Execution oriented and a self-motivator

  • Personal resilience - the ability to to stay optimistic and keep people focused during crises or times of change

  • Experience in a second-line or oversight role at a financial institution or regulatory agency

  • Knowledge of supervisory expectations expressed in the FFIEC IT Handbook, Federal Reserve Supervisory Letters, Office of the Comptroller of the Currency Bulletins, and/or Federal Deposit Insurance Corporation Financial Institution Letters

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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