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Director, Risk Management - Enterprise Services Risk

Location McLean, Virginia; Richmond, Virginia; New York, New York
Job ID R103259 Updated date 12/02/2020
McLean 2 (19052), United States of America, McLean, Virginia

Director, Risk Management - Enterprise Services Risk

As a Director, Risk Management in Capital One’s Enterprise Services Risk team you will be responsible for working with technology, cyber, and other teams in both the first and second lines of defense to identify and consult on potential risks to Capital One, applying your risk or process management and analytical skills to help Enterprise Services continue to drive well-managed risk activities. If you are curious and eager to learn new things, love problem solving, have a deep reverence for risk and process management and love to have fun at work, this may be the role for you! 


Risk Management Directors at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, and communication skills. These skills allow the Director to gain insights, and act as a change agent to influence their business partners. As Capital One evolves to meet the ever-changing technology landscape, so do our risk managers. A successful risk and process manager operates from a foundation of knowledge about the Line of Business with whom they are working, laws, regulations, processes and associated controls, and good risk management practices. They are forward thinking, quick to adapt, and technologically adept.


Directors have a high level of exposure across lines of business and have the opportunity to work with executives to create and implement innovative solutions to appropriately manage risks within Enterprise Services.


The ideal candidate will be a highly-motivated risk or process management professional with excellent process improvement and communication skills. The candidate will be detail-oriented and results focused, and will have a proven record of problem solving and collaborating with others, including direct and indirect leadership positions.



  • Drives and coordinates work related to Capital One’s cybersecurity program enhancement efforts, working with first line of defense Technology and Cyber teams, Lines of Business, and with second line of defense risk management teams. 

  • Helps to enhance technology and cybersecurity risk identification and assessment processes across Capital One by providing thought leadership, oversight, and coordination with other risk management activities across the company.

  • Supports interactions with Internal Audit and Regulatory agencies related to our work, as applicable.

  • Analyzes information to proactively identify risks, trends, and process improvements; supports reporting on risk topics to management.

  • Stays current on the changing regulatory environment and understand the impacts to our efforts.

  • Assists and drives project and program delivery, including project and process management, reporting, facilitation of senior leadership meetings, drafting and reviewing materials for senior management and the Board of directors, and other governance activities.

  • Participates in risk and other management forums and contributes to continuous improvement of risk and project / program management practices.

  • Sets direction, manages expectations, and may lead cross-functional teams through various initiatives, including oversight of third party resources.

  • Participate in and execute other special projects for the team on a periodic basis

Basic Qualifications:

  • Bachelor’s Degree or Military experience

  • At least 7 years of risk management, compliance, regulatory, audit, or legal experience

  • At least 5 years of process or project management experience

  • At least 5 years of information technology or cybersecurity experience

Preferred Qualifications:

  • 7 years or more of experience information technology or cybersecurity

  • 5 years or more of experience in responding to and interacting with internal audit and/or regulatory agencies

  • People leadership experience

  • Experience in controls development, controls management, and reporting activities

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.