Director - Product Excellence - Commercial B2B Payments
Primary Address McLean, Virginia
OverviewCenter 2 (19050), United States of America, McLean, VirginiaDirector - Product Excellence - Commercial B2B Payments
Location: McLean or NYC or Boston
Director - Product Excellence - B2B Payments
The Commercial Bank’s B2B Payments Solutions team is transforming how businesses operate, building top-tier customer and associate experiences using best in class technology. The team is responsible for all of the payables, receivables, and liquidity products used by clients as well as associate-facing tools for operations and sales support.
The Product Excellence team within the Commercial Bank’s B2B Solutions team is the backbone of how our product team operates. The Director of Product Excellence is responsible for leading a team of associates dedicated to multiple aspects of the product management discipline. Including but not limited to defining and implementing a portfolio management infrastructure, measuring product performance, and optimizing product development processes and tools for the B2B Solutions team.
The ideal candidate will be able to leverage their experience as a product owner to drive innovation in the way that we work to design, build and release products our customers love.
As the director of product excellence, you will be responsible for leading a team of associates to:
Define a clear portfolio strategy that enables product owners to connect to their individual roadmaps
Establish and manage a process for portfolio management across B2B Solutions (including strategic frameworks)
Create visibility across product roadmaps to uncover interdependencies and develop a corresponding governance process
Develop a set of measures of success for each portfolio in B2B Solutions and guide teams on how to create KPIs at every level
Ensure consistent and standardized product release and delivery within a cohesive portfolio of B2B payments products aligned to an overarching strategy
Lead process optimization for product development routines and support of product operations
We want you if you are:
Intellectually Curious. You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.
Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product
Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You have a desire and ability to connect with our external or internal customers to fully understand their needs and build long lasting relationships.
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new
Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in product development.
Bachelor’s Degree or military experience
At least 7 years of experience in digital product management
MBA or Master’s degree
5+ years of experience in Agile product management
5+ years of experience translating business strategy and analysis into consumer facing digital products
Incredible interpersonal skills, including the ability to influence other functions
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
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