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Director, Diversity, Inclusion, and Belonging Learning & Development

Location McLean, Virginia; Vienna, Virginia; New York, New York
Job ID R100201 Updated date 10/02/2020
McLean 2 (19052), United States of America, McLean, Virginia

Director, Diversity, Inclusion, and Belonging Learning & Development

The Director of Diversity, Inclusion, and Belonging Learning & Development will lead the learning strategy and execution to build skills and capabilities across the company. This individual will build and manage a team of professionals to build, source, and implement best in class learning solutions. The Director and their team will work to understand needs across all business lines, while bringing deep expertise in Diversity, Inclusion and Belonging (DIB) and adult learning practices, to deliver the best solutions.

This Director will lead the build of exceptional performance-based learning solutions that support our vision and strategy and will have the opportunity to champion, influence, reimagine, and refine the impacts of learning throughout the company.  This position calls for a leader who is a strategic forward-thinker, problem solver, and relationship builder who is adept at innovating while managing risk and exercising good judgment.

Key Responsibilities:

  • Build, lead and develop a team of learning professionals to develop innovative training solutions that will advance our DIB skills and expertise across the company

  • Partner with business leaders, HR partners, and L&D teammates to build best DIB learning strategies and experiences that meet people where they are and bring them forward on their journey

  • Lead the development and implementation of learning initiatives in support of key DIB priorities

  • Devise and implement a clear and consistent learning assessment model to measure results short term and long term

  • Leverage deep expertise in DIB and adult learning to inform the learning strategy and products 

  • Develop and maintain relationships with external training vendors and DIB experts

  • Communicate with and influence leadership at all levels

  • Create and manage a company-wide learning budget

  • Strong problem-solving capabilities

  • Proven track record in prioritizing competing priorities

  • Proven ability to influence and drive change

  • Applied expertise in facilitating discussions on difficult topics, and coaching others in this area

  • Collaboration skills including the ability to integrate and act upon diverse perspectives

  • Proactive management of risks, applying sound judgment and business acumen

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 5 years of experience in client consulting 

  • At least 5 years of experience in diversity, inclusion and belonging

  • At least 5 years of experience in Learning & Development

  • At least 5 years of experience in people management

  • At least 5 years of experience in project management

Preferred Qualifications:

  • Master’s Degree

  • At least 10 years of experience in Learning & Development

  • At least 10 years of experience in people management

  • At least 7 years experience in diversity, inclusion and belonging

  • At least 7 years of experience in project management (planning, executing, tracking)

  • At least 5 years of experience in driving multi-year, company-wide learning endeavors

  • Certified Executive Coach

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.