Design Director of Capital One Software
Primary Address McLean, Virginia
OverviewCenter 1 (19052), United States of America, McLean, VirginiaDesign Director of Capital One Software
What happens at a company when its employees are set up to do their uniquely creative work? Capital One’s Data Experience Design team (Data.xd)uses human-centered approaches to design how the bank of the future runs behind the scenes—designing how our company’s platforms, data, and touchpoints work in concert so that the tools associates use day-to-day in their roles puts them in a place of creativity and ah-ha moments instead of routine tasks and grunt work. Capital One made huge investments in technology, data, and design to be able to re-imagine how people bank; and now the tools and systems associates use to problem solve and invent new things can be just as dynamic and personalized as the experiences we’re designing for our customers. That’s why the Data.xd team exists.
We celebrate diverse perspectives and get excited about using data & technology to clear time, doubt, and brain-space in the minds of Capital One’s employees, so they can spend less time on the rote tasks of their roles and do more of the uniquely creative work that changes banking for good.
We are currently seeking a Director of Tech Commercialization. As Director of Tech Commercialization. You will operate as a strategic leader to lead our growing design team. You’ll be setting design vision and user experience for Capital One’s Tech Commercialization initiatives. And you'll do it all in a collaborative environment with our product, tech, brand and marketing partners that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
What You’ll Do:
You’ll be asked to handle a variety of responsibilities, including:
Lead our Tech Commercialization Design Team
- Lead cross-functional engagements with designers and researchers
- Set experience and design vision for the team
- Evangelize industry’s best design practices to the team and partners
- Have a deep understanding of our projects’ ecosystem.
- Lead designers and non-designers on cross-functional project teams to understand and apply research findings by framing problems, defining insights, and designing new methodologies/ practices to serve customer needs
- Manage internal stakeholder and partner relationships
- Design and facilitate Experience Intelligence workshops with senior and executive leaders across the organization
- Embrace and advocate an experience mindset with our teams and partners
- Work closely with our Gravity Design System teams
- Work closely with our External Platform teams
Lead & Develop Teams
- Recruit top talents for our growing Tech Commercialization Design Team
- Mentor and coaching
Our ideal candidate will have the following experience and skills:
- Exceptional written and verbal communication skills
- Expertise in design and shipping software to the public
- Experience in leading a portfolio of work bringing emerging opportunities to market
- Exceptional people management and development skills
- Fantastic interpersonal skills, with experience influencing senior decision making
- Familiarity with working in design innovation environments
- Familiarity with business and financial modeling
- Familiarity with design thinking
- At least 6 years experience in customer intelligence, business analysis, experience design, strategy consulting, or a combination
- Experience designing for cross channel experiences
- Comfortable working with a variety of business partners and delivering outcomes
- Familiarity with working and contributing to and established design system
- Experience managing a cross-functional team
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
Sr. Director, Product ManagementCambridge, Massachusetts
Director, Product Management - Internal RiskMcLean, Virginia
Director, Product Management- Performance Analytics: Consumer Bank Marketing TechnologyMcLean, Virginia
Director, Product Management - Capital One SoftwareNew York, New York
You don't have any pinned jobs right now
Want more jobs like this?
Set a Job Alert
Explore Your Options
Build the next generation of digital tools for our customers—we’re always innovating solutions.Explore 505 Jobs
Leverage technology in new and powerful ways to pioneer change, all in the pursuit of changing banking for good.Explore 593 Jobs
When our customers have questions about our products and services, they’ll turn to you.Explore 13 Jobs
Design and create future-forward products on a team of innovators helping to change banking for good.Explore 338 Jobs
Write code and crunch numbers, all in pursuit of developing models that solve problems—and make us a better bank.Explore 74 Jobs
Use your tech skills to stop cyber threats and help make banking safe and secure for our customers.Explore 34 Jobs
Help us tell our story by creating memorable digital experiences for our customers through your creativity and ingenuity.Explore 81 Jobs
Take your place on the front lines, representing our brand, problem solving and building relationships with the customersExplore 193 Jobs
Your outgoing personality and tech-savvy know-how can make all the difference for the customers that visit our cafés.Explore 23 Jobs
Use cutting-edge software, audit methodologies, and data science to help us make great business decisions.Explore 17 Jobs
Use your bold perspective and specialized skills to drive projects and implement financial strategies—challenging the way banking is done.Explore 90 Jobs
Deliver expert advice, superior products and best-in-class service to our commercial partners.Explore 32 Jobs
Your entrepreneurial mindset and expertise leads to one-of-a-kind service for every small business owner you assist.Explore 28 Jobs
Use your expertise and perspective to bring insights to the table so we can grow in the right ways.Explore 185 Jobs
Be on the frontlines of attracting, engaging and retaining top talent that’s helping us change banking for good.Explore 61 Jobs
Marketing and Communications
Help us tell our story, connect with customers and introduce our products and to the world.Explore 14 Jobs
Help us communicate how we’re changing banking for good, and ensure our brand is one of the most recognized in the industry.Explore 36 Jobs
Analyze, develop and test the strategies that pull insights from our data and move us forward.Explore 20 Jobs
Use your strategic and analytical skills to help solve major challenges and make both our business and banking, better.Explore 87 Jobs
Offer simple answers to complex questions, while helping both our team and customers thrive.Explore 82 Jobs
Move our innovations closer to reality by mitigating legal risk with your expertise and ability to advise on strategic business decisions.Explore 16 Jobs