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Business Manager - People Analytics

Location McLean, Virginia; Plano, Texas
Job ID R100064 Updated date 10/02/2020
McLean 1 (19050), United States of America, McLean, Virginia

Business Manager - People Analytics

The Team:

People Analytics is an emerging field and Capital One is a leader in this space. Our team brings data, analytics, and insights to shape talent decisions and strategy at Capital One. We work closely with the CHRO and business leaders in shaping talent policy, we automate real-time data and insights to improve talent decision-making, and empower our Associates through behavioral nudges. The team is comprised of people with diverse skills and backgrounds including data analysts and engineers, product managers, data scientists, consultants and strategists, business analysts, HR specialists, economists, and IO-psychologists. Our team culture is start-up like (fast-moving, innovative) inside a Fortune 100 company. 

The Role:

As a Business Manager on the People Analytics team, you will apply your strategic and analytical skills to the exciting new field of People Analytics to solve complex, open-ended questions about how we should attract, develop, and retain top talent. You will team up with world-class professionals and senior leadership to delve into major people management and talent initiatives, such as:

  • Accelerating and streamlining recruiting and selection

  • Understanding and predicting associate turnover

  • Working with business leaders to boost retention

  • Understanding how culture, learning, and talent management actions shape productivity and performance by using real, hard data about behavior and associate outcomes

…and you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibilities, promotes continuous learning, and rewards innovation.

General Responsibilities:

  • Analysis: Connect people data to business performance data to generate relevant, actionable insights and make strategic and tactical recommendations

  • Modeling/Analytics: Perform modeling/analytics to predict employee and business outcomes

  • Execution: Develop and test hypotheses, prioritize and design solutions, assess feasibility, lead implementation efforts, and develop plans and tools for monitoring outcomes

  • Partnership: Work closely with colleagues and senior leaders in HR and the Lines of Business to generate insights and drive improvement in associate experience and business results

  • Strategic & Analytic orientation: Combine exceptional conceptual thinking skills with a strong quantitative orientation to define, structure, and solve complex problems 

  • Business communication: Influence through impeccable written and verbal communication, telling compelling narratives to drive alignment with stakeholders across levels and business groups

Basic Qualifications:

  • Bachelor’s Degree

  • At least 2 years of experience in quantitative or qualitative analysis

Preferred Qualifications:

  • Master’s Degree in a quantitative field - (Business, Math, Economics, Finance, Statistics, Science, Engineering)

  • 5+ years of experience in people or workforce analytics

  • 5+ years of experience in quantitative analysis

  • 5+ years of experience in qualitative analysis

  • 2+ year of experience in product development

  • 2+ years of experience in financial modeling

  • 2+ years of experience in economic forecasting

  • 2+ years of experience in project management

  • 1+ years of experience in consulting

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.