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R120708 Posted 10/07/2021

Business Director, People Strategy & Analytics

McLean , Virginia | Richmond , Virginia
  • Category Business Analyst
  • Experience Director
  • Primary Address McLean, Virginia

Overview

Center 2 (19050), United States of America, McLean, Virginia

Business Director, People Strategy & Analytics

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is seeking to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.

About the People Analytics Team:

People Analytics is an emerging field and Capital One is a leader in this space. Our team brings data, analytics, and insights to shape talent decisions and strategy at Capital One. We work closely with the CHRO and business leaders in shaping talent policy, we automate real-time data and insights to improve talent decision-making, and empower our Associates through behavioral nudges. The team is comprised of people with diverse skills and backgrounds including data analysts and engineers, product managers, data scientists, consultants and strategists, business analysts, HR specialists, economists, and IO-psychologists.  Our team culture is start-up-like (fast-moving, innovative) inside a Fortune 100 company.

About the Role:

In this high-profile Director of Business Analysis role within People Analytics, you will apply your strategic and analytical skills to help develop and shape talent strategy for one of Capital One’s largest lines of business. You will lead a team of analysts and partner with world-class professionals and senior leadership to solve open-ended, complex questions about how we should attract, develop, and retain top talent…and you will do it in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. This role is an opportunity for a highly-motivated individual to develop a vision and leave their mark in helping Capital One retain and grow its competitive advantage in talent, amidst a disruptive external environment.

General Responsibilities:

  • Strategic leadership:  Work with cross-functional teams to shape talent strategy across Financial Services

  •  Leadership:  Lead and inspire a team of analysts to build products, and develop analytically-based insights and policy recommendations.  Coaching and mentoring associates with a goal of developing and retaining talent at Capital One

  • Execution:  Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently

  • Strategic; analytic orientation: Leverage data and analysis to solve complex business and talent problems. A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation

  • Strong business judgment, leadership and integrity: Be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

  • Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

  • Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing and advisory skills with the ability to drive agreement through intellect, interpersonal and negotiation skills

  • Clear results orientation: Display an intense focus on achieving both short and long term goals; able to drive and execute an agenda in an uncertain and fluid environment

  • Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications

  • Bachelor’s Degree

  • At least 7 years of experience in analysis

  • At least 3 years of experience in people management

Preferred Qualifications:

  • Master’s Degree

  • 3+ year of experience in consulting

  • 5+ years of experience in people management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hiring Process
Stories
Benefits
Career Journey

How We Hire

We take finding great coworkers pretty seriously.

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  • Step 1 Apply

    It only takes a few minutes to complete our application and assessment.

  • Step 2 Screen and Schedule

    If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.

  • Step 3 Interview(s)

    Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.

  • Step 4 Decision

    The team will discuss — if it’s a good fit for us and you, we’ll make it official!

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How to Pick the Perfect Career Opportunity

Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.

Your wellbeing is our priority

Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.

  • Healthy Body, Healthy Mind

    You have options and we have the tools to help you decide which health plans best fit your needs.

  • Save Money, Make Money

    Secure your present, plan for your future and reduce expenses along the way.

  • Time, Family and Advice

    Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.

Career Journey

Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.

Career Journey
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