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R142688 Posted 05/04/2022

Analyst Relations Senior Manager - Capital One Software (Remote-Eligible)

McLean, Virginia | New York, New York | Plano, Texas | Richmond, Virginia
  • Category Marketing and Communications
  • Experience Sr. Manager
  • Primary Address McLean, Virginia

Overview

Center 1 (19052), United States of America, McLean, Virginia

Analyst Relations Senior Manager - Capital One Software (Remote-Eligible)

At Capital One, we're building a leading information-based technology company. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

About the Role:

Capital One is looking for an energetic, creative and results-driven analyst relations professional to join a growing group of experts on our Corporate Communications team.

Working for one of the world’s most recognized brands that is ranked #97 on the Fortune 500 provides multiple opportunities to learn and grow while creating industry leading communications campaigns. Our work demands diverse skill-sets including experience in content production; process management; web publishing; analytics and insights; digital storytelling and more.

The Analyst Relations Senior Manager will be responsible for creating and managing the analyst engagement strategy, which includes building and maintaining relationships in the industry analyst community, such as Gartner, Forrester, IDC, among others. This role will also be focused on supporting the pursuit of strong outcomes in Analyst research. 

As the first bank to go all in on the public cloud, Capital One has built a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. The Capital One Software team is exploring how these internal solutions across cloud, data, governance, and applications could serve the needs of other companies born or built in the cloud. This person will partner with Capital One Software business, technology, and product leaders, marketing and communication partners, to build and lead strategic analyst relations activities. This may include inquiries and demos with key analysts (e.g. Gartner and Forrester) to ensure feature sets are aligned with market needs, sharing product updates with analysts, and partnering with analyst firms on opportunity snapshots, PR and marketing activities (e.g. webinars). 

This position requires exceptional written, verbal and presentation skills; a solid understanding of and experience in the enterprise software market; a strong background in market research, communications, data analysis, and competitive positioning; experience leading projects and teams to meet objectives; and the ability to build trusted relationships - with both internal and external stakeholders - while operating in a fast-paced, complex environment. 

Primary Responsibilities

  • Develop, manage and execute the Analyst Relations strategy and plan

  • Support evaluative analyst research response efforts across priority domains

  • Work closely with Capital One Software executives to brief the analyst community (e.g. Gartner and Forrester) as well as gain insights from the community.

  • Respond to analyst requests and manage responses which may require creating deliverables and coordinating between various internal stakeholders

  • Lead and support program activities such as proactive briefings and demos, analyst inquiries and interviews

  • Contribute to planning/organization of analyst engagement activities - virtual and in-person

  • Prepare spokespeople for analyst engagements and assist with tailoring content for an analyst audience

  • Track, report and distribute notable mentions, tips and callouts from analyst interactions, new research papers, social conversations, and coverage

  • Support sales and pursuits teams with analyst content and support

  • Partner and collaborate with Marketing and Corporate Communications team members to ensure the message is consistent, streamlined, value-driven and strategic wherever possible and appropriate.

  • Collaborate with marketing and communications teams to amplify and leverage analyst accolades and to distribute thought leadership and news to analysts

  • Ensure all work is executed through a lens of strategic impact and measurement, leveraging the latest tools and technology to showcase how analyst relations is driving business outcomes

Capital One is open to hiring a remote eligible employee for this opportunity.

Basic Qualifications

  • Bachelor’s Degree or military experience. 

  • At least 5 years experience in public relations or analyst relations

  • At least 3 years of experience in the enterprise software market.

Preferred Qualifications

  • At least 7 years of Public Relations or Analyst Relations experience

  • At least 5 years of experience in the enterprise software market.

  • At least 5 years of experience managing multiple projects simultaneously

  • At least 5 years of experience with executive-level clients

  • Experience working effectively with multiple constituents, including peers, executive management, senior management

  • Excellent relationship building skills with a strong background in written and oral communication.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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  • Step 1 Apply

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