Sr. Technology Specialist
Experience Sr. Associate
Primary Address Muntinlupa City, National Capital Region (Manila)
OverviewAlabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Sr. Technology Specialist
1. Operational Performance
Supervises the response to user queries and computer problems including printing, installation, cable connection, word processing, electronic mail and other desktop issues
Supervises the installation and troubleshooting peripheral equipment such as servers, desktops, printers, telephones and storage devices
Supervises the configuration, monitoring, and maintenance of email applications or virus protection software and other desktop configurations
Escalates requests, especially pertaining to network connections, to the appropriate party, as needed; Includes coordinating user access for staff to the US team
Provides operational support for the organization's information systems and peripheral equipment, such as servers, desktops, printers, telephones and storage devices
2. People Development
Provides staff with technical support/assistance on computer related problems
Acts as team lead in coordination and delegation of day-to-day work activities of the staff
3. May be assigned / rotated across related sub-functions
4. All other job-related duties that may be assigned from time to time
Educational Background: College graduate, preferably IT, Computer Science or Engineering degree
Professional Experience: 3 years working experience in related discipline, with 1 year in supervisory role Microsoft Certification is an advantage
Knowledgeable in ITIL
Preferably has knowledge inProject Management, Process Improvement, Data Privacy Act and IT Risk Compliance
Skills Required: Solid understanding of computer systems and processes Proficient in MS Office, Technical skills, Good written and verbal communication skills
Amenable to work in Alabang
Amenable to work on a shifting schedule
- Please attach your updated resume for us to proceed with your application
- Requisition open under local terms
- Candidates must have appropriate paperwork to work in the Philippines
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
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