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Pr. HR Specialist (HR Consulting)

Location: City of Muntinglupa, Calabarzon
Job ID R115736 Updated date 06/30/2021
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Pr. HR Specialist (HR Consulting)


To assist the Manager/Sr. Manager/Director in respective Human Resources sub-function such as HR Help Center, Benefits, Payroll, Total Rewards, HR Consulting, and Risk Management. Train, develop, and coach direct reports through regular interaction in order to achieve individual and group targets, as applicable.

General Responsibilities:

■ Supervises a team or manages assigned sub-function, including but not limited to:

  • HR Consulting: Provides strategic support to stakeholders and leaders in assigned lines of business on creation and delivery of key business objectives and overall talent strategy

Performance analysis and reporting. Ensures individual and team productivity targets are achieved by reviewing daily, weekly, and monthly performance, as well as identifying interventions needed. Provides monthly team performance target to Manager/Sr. Manager/Director, Senior Management Team and other lines of business for critical business and site decisions. Ensures accuracy in team reporting and reports discrepancies.

Stakeholder management. Consults with: (a) lines of business to ensure functional services are aligned with business requirements and corporate policies, (b) US counterparts to ensure Capital One Confidential outcomes and implementations are aligned with intended plans and design, and (c) thirdparty entities such as vendors, government, etc., if applicable.

Process improvement. Conducts scheduled and random audits to ensure compliance with all applicable corporate and legal laws and regulations. Regularly communicates organizational and process updates to direct reports, as applicable.

People development (as applicable). Engages team in regular coaching and feedback to improve performance and develop competencies. Conducts mid-year and year-end performance reviews.

■ May be assigned / rotated across related sub-functions, including but not limited to subfunctions within HR

■ Other job-related duties that may be assigned from time to time.

Basic Qualifications:

■ Educational Background: College graduate or with equivalent relevant work experience (below)

■ Professional Experience: 5 years working experience in related discipline, with 3 years in a supervisory role (for People Leader role)

■ Skills Required:

  • HR Consulting: Knowledge in labor laws; Strategic thinking; Strong stakeholder management, change management and project management skills.
  • Strong analytical skills to understand risk processes and identify appropriate controls Across all roles:
  • Excellent oral and written communication skills; Customer focused;
  • Strong analytical and problem-solving skills;
  • Good judgement and decision-making skills;
  • Ability to influence across all levels;
  • Highly organized and able to work independently;
  • Proficient in Microsoft Office and G Suite applications.
  • Amenable to work in Alabang
  • Amenable to work in a Mid Shift schedule

Preferred Qualifications:

■ Preferably graduate of Psychology, Behavioral Science, Business Administration, or other related course

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.