HR Coordinator (Fixed Term Associate) at Capital One - US
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R140311 Posted 04/13/2022

HR Coordinator (Fixed Term Associate)

City of Muntinglupa, Philippines
  • Category Operations
  • Experience Coordinator
  • Primary Address Muntinlupa City, National Capital Region (Manila)


Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

HR Coordinator (Fixed Term Associate)

To assist the Principal HR Specialist/Sr. Specialist/Principal Recruiter in an assigned Human Resource sub-function such as Benefits, HR Help Center, Payroll and Timekeeping, Recruitment and HR Risk Management.
General Responsibilities:
■ Provides functional support in the assigned sub-function, including but not limited to:
  • Provides timely computation of employee benefits (e.g. health and welfare plans, government benefits, company benefits) for payout to associate 
  • Resolves associate concerns on benefits items in a timely manner through thorough research and investigation
  • Coordinates with external parties such as HMO company and government agencies for efficient benefit delivery such as enrollment, changes in membership and termination  

HR Help Center: 

 Process associate’s concerns, inquiries and requests via Salesforce: Handles and resolves Tier 1 cases within 24 hours following quality standards of Local Work Instructions and HR Operations’ Official Playbook; Redirects and assigns Tier 2 cases to appropriate HR functions and ensures resolution within 72 hours 
  •  Maintains the 201 personnel files o Distributes HR documents to associates, as requested 
  •  Acts as front-facing HR resource to associates for other HR admin requirements
Payroll and Timekeeping: 
  •  Processes and audits timekeeping data from Etime system such as regular hours, overtime, night differentials, holidays, paid time off, leaves, etc., to accurately and efficiently administer payroll 
  •  Assists Sr. HR Associate in closing off timekeeping system for report generation 
  • Responds to associates via Salesforce system on payroll-related inquiries o Coordinates with support group via phone or email for technical issues Capital One Confidential 


  •  Perform end-to-end activities in the selection process:
  •  Conducts phone screening 
  •  Does front desk administration by entering candidate information into Workday 
  •  Interviews candidates for entry-level positions
  • Administers language and online assessments
  •  Conducts job offers and handles background checks of candidates
  • Coordinates with internal stakeholders for recruitment requirements and evaluate the recruitment process
  •  Participates in other sourcing strategies such as joining job fairs and offsite events
■ Special Projects: Provide logistics/administrative assistance in department or organizationwide programs/events 
■ People development: Discusses personal development plan with line manager and provides progress updates periodically for each performance review cycle. 
■ May be assigned / rotated across related sub-functions, including but not limited to subfunctions within HR 
■ Other job-related duties that may be assigned from time to time.  


  • Educational Background: Benefits, Payroll and Timekeeping, Recruitment: College graduate preferably in Psychology, Business Administration, or related course
  • Fresh grad or preferably with relevant work experience.
  • Must possess analytical skills and customer focus.
  • Good oral and written communication skills for business correspondences
  • Must be flexible with working schedules, depending on business need
  • Must be willing to work in Alabang, Muntinlupa City.
  • Requisition is open under local terms.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hiring Process
Career Journey

How We Hire

We take finding great coworkers pretty seriously.

  • Step 1 Apply

    It only takes a few minutes to complete our application and assessment.

  • Step 2 Screen and Schedule

    If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.

  • Step 3 Interview(s)

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  • Step 4 Decision

    The team will discuss — if it’s a good fit for us and you, we’ll make it official!

How to Pick the Perfect Career Opportunity

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