Sr. Associate, Product Management, Card Application Decisioning Platform
Experience Sr. Associate
Primary Address Chicago, Illinois
Overview77 West Wacker Dr (35012), United States of America, Chicago, IllinoisSr. Associate, Product Management, Card Application Decisioning Platform
Capital One’s Card Acquisitions Modernization Program (AMP) is seeking candidates who are hungry to be at the forefront of innovation to help define and create new experiences that will benefit hundreds of millions of Americans.
We are seeking a Product Manager to support AMP, Capital One’s credit card application decisioning platform. AMP combines the latest cloud technologies with industry leading underwriting to deliver an exceptional application experience to our card applicants.
In this role you will work with engineers, architects, analysts and operations leaders to define the product strategy for AMP’s offer decisioning platform and develop next-gen capabilities that will enable seamless product upsells, downsells and cross-sells during the application experience. As the Product Manager, you will be able to empathize with users and customers, understand business needs, and ideate and evaluate solutions tailored to those needs. You will do it all in a collaborative environment that values your insight, encourages you to take on new responsibilities, promotes continuous learning, and rewards innovation.
General areas of responsibilities:
Set product vision and lead road mapping, goal setting, prioritizing, capability delivery, and product roll-out strategy
Continually drive to understand customer needs and ensure they are considered in prioritization and trade-off discussions
Develop and lead customer research, prototyping, and test and learn agendas with a focus on building MVP experiences to learn about hypotheses
Define, socialize, and monitor key performance indicators to understand the evolution and success of the project.
Lead grooming activities within an Agile team, specifically defining and writing user stories, acceptance criteria and customer experience
Build and maintain strong relationships and feedback loops with leaders and stakeholders who manage the downstream operations and processes that depend on the capabilities and performance of our platforms
Help with overall thought leadership around horizontal platform convergence across Card programs
The ideal candidate is someone who friends and colleagues describe as:
Equally comfortable setting future-oriented strategy and vision as they are designing and delivering capabilities today
On whole operates in a rapidly changing environment with a sense of urgency
Is willing to “go deep” and contribute to architecture and systems design conversations
A person who leads with humility and invests in the success of peers and managers
A natural leader who sparks conversations, invites stakeholders into his/her design process, and creates advocacy/alignment
One with a high level of intellectual curiosity and comfort with ambiguity
A fantastic storyteller who is at ease presenting to senior executives
Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Bachelor’s degree in computer science or engineering
1+ years translating business strategy or analysis into consumer facing digital products
1+ years of experience working on core product platforms powering digital experiences
1+ years working with cross functional teams as a product owner in an agile development process
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
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