Senior Director, Lead Product Design Technologist
Experience Sr. Director
Primary Address Chicago, Illinois
Overview77 West Wacker Dr (35012), United States of America, Chicago, IllinoisSenior Director, Lead Product Design Technologist
The Experience Design team at Capital One is at the forefront of enriching our users’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.
About the Role:
We are currently seeking a “hybrid” Design/Product/Engineering leader (someone who can champion both the design and development side in implementing design work) to join our team. We are coming up with new ideas to create elegant and delightful customer experiences as well as defining processes and systems that enable them to come to life in a way that pushes the current capabilities of UI and, specifically, native mobile platforms and devices.
Our discipline goes by many names, including Design and Creative Technology, UX and Design Engineering. This combination of design perspective + product sense + technology competency allows people in this role to make impactful contributions at each phase of the product lifecycle and influence many facets of product development decisions.
You’ll be asked to handle a variety of responsibilities, including:
Collaboration & Influence:
- Influencing design, product, and engineering leadership across the enterprise and decisions impacting how we design, build, and ship software
- Collaborating closely with Design, Product, and Engineering leaders to drive decisions related to our design system and its accompanying code
- Leading workshops to engage and build alignment across different partners and teams
- Championing prioritization of design-centered product enhancements grounded in research and analysis
- Partnering with Engineering leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems
- Connecting with design and developer community peers by learning, sharing, and teaching.
- Working with partners and teams across various geographies
- Embracing and advocating for an experience mindset - this is as important to the work as the results
Discovery & Delivery
Leading early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities
Demonstrating familiarity with the design and engineering process to deliver concepts and enable successful collaboration across teams
Contributing to architectural and systemic decisions that solve problems for end users
Working with product design by:
Framing problems, leveraging insights, and defining design approaches to serve customer needs
Leading strategic work as opportunities arise
Working within existing - and creating new - standards and strategies to contribute to our internal design system, best practices, and guidelines including accessibility standards
Storytelling and presenting design and engineering concepts to executive stakeholders
Define approaches to prototype, build with Engineering, and QA user interfaces
- Bachelor’s degree or military experience
- At least 10 years of experience in technical product management, product design, or product development
- At least 6 years of experience in User Interface design or development
- At least 6 years of experience building or managing native mobile interfaces for iOS and Android devices
- At least 5 years of designing for cross channel experiences
- Master’s degree or Masters in Business Administration
- Experience with multi-platform technologies like Flutter, React Native, or Kotlin Multi-platform
- Comfortable working with a variety of business partners and delivering outcomes
- Experience with working in an established design system
- Have an understanding and passion for clean, extensible, accessible and maintainable code and architectural design
- Familiarity with design and prototyping tools, such as: Figma, Sketch, Invision and/or Adobe Creative Suite
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
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