Product Managers are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. Starting with the customer in mind, they develop cutting-edge products that bring ingenuity, simplicity, and humanity to banking. Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to reimagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives.
General DescriptionJob ID: R118953 Updated date 08/03/2021
Card Partnerships aims to create differentiated value to customers by harnessing the unique capabilities of both Capital One and our Partners. Our Mission is to Win and Retain New Partnerships by building trusted client relationships and enhancing loyalty through ingenuity and customer centric solutions.
Card partnerships is looking for a Product Manager to support our Customer Servicing and Engagement Agenda, focused on Omnichannel capabilities and Simple, human service experiences aimed to surprise and delight customers. You will work on our reimagined Partner onboarding strategy, innovate market leading capabilities for our Partners, and accelerate our technology transformation.
In this role, you will:
Set product vision and lead road mapping, goal setting, prioritizing, capability delivery, and product roll-out strategy
Develop and lead customer research, prototyping, and test and learn agendas with a focus on building MVP experiences to test hypotheses
Apply your deep understanding of user needs and business goals to inform effective product strategies
Serve as a Product Owner, leading a high-performing agile team to translate business strategies into products and features that delight our customers and position our company for substantial growth.
Build and maintain strong relationships with leaders and stakeholders from a wide range of domains including engineering, design, business analysis, marketing, data science, and operations.
We want you if you are:
Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you
Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work
Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help
Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships
Bachelor’s Degree or military experience
At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Bachelor’s Degree in Computer Science or Engineering
MBA or Master’s degree
2+ years translating business strategy or analysis into consumer facing digital products
2+ years of experience working on core product platforms powering digital experiences
2+ years working with cross functional teams as a product owner in an agile development process
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Benefits start day one for full-time associates and after 90 days for part-time associates. Read more about benefits.
A Look Into Associate Life
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