Vice President, Small Business Card Relationships (Charlotte)
Primary Address Charlotte, North Carolina
OverviewLocations: Sales - NC - Charlotte, United States of America, Charlotte, North CarolinaVice President, Small Business Card Relationships (Charlotte)
At Capital One, we don’t hire people for positions—we hire people to build evolving, fulfilling careers.
Within the Spark Small Business Credit Card Team, we are Small Business Proud! Our Customer Development team works with Small Business owners to create long term, meaningful relationships to better understand their business and their entire B2B wallet. Through a consultative approach, we are able to help Small Business Owners optimize the rewards and benefits they receive from their Spark Business Card.
We are committed to helping customers leverage our tools to lower the stress of financial management and increase the profitability of the bottom line. We aspire to become a trusted advisor, an informed teacher, and a concierge to guide and improve the confusing experience of owning, managing, and growing a small business.
To do this we must be accessible, we must be as dynamic and adaptive as their lifestyle is, and we must be present in the lives of these customers. So we have committed to building field-based regional teams that engage small businesses in their own communities and on their terms.
As a Vice President, Small Business Card you will be assisting small businesses to thrive and to grow the Spark brand in an industry changing way.The Vice President, Small Business Card will serve as a dedicated point of contact for Small Business SPARK Card Customers assisting them in utilizing SPARK to meet their current and future business needs. The ideal candidate will have an entrepreneurial spirit and serve as an advocate for our customers. They will be innovative, highly organized, and have a measurable, demonstrated ability to drive business results while delivering superior service to our customers. Independent, results-driven, goal-oriented, self-starters will thrive within our organization.
Job responsibilities include but are not limited to the following:
Learn about local small businesses and their purchasing needs and behavior
Analyze the small business’s total business spend to identify additional opportunities to leverage the Spark card
Assist the business with incorporating the Spark card into their purchasing platform and bookkeeping software
Teach them that their Spark card can be the primary vehicle in their buying cycle
Reinforce the value proposition of the Spark card
Follow up on small business referrals from existing client base
Initiate and participate in educational and/or networking events
Establish relationships with “Centers of Influence” in order to engage with the local small business community.
Drive incremental charge volume on the Spark card with both existing clients and new clients
Ability to secure appointments directly with clients and new prospects
Ability to work virtually in a fast paced environment
Compliant in all client activities and follow up through use of Salesforce.com
At least 3 years of sales experience
5 years of outside customer sales experience as an individual contributor, driving new acquisition as well as managing a client portfolio
1 year of experience working with Small Businesses Customers
1 year of experience in the financial industry
Proficiency using Salesforce.com
Proficiency using Microsoft Office (Word, Excel, PowerPoint, Outlook)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
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