Skip to main content
R121174 Posted 09/14/2021

Senior Manager - Data Scientist, Servicing Recommender

Cambridge , Massachusetts | Richmond , Virginia | Vienna , Virginia | New York , New York
  • Category Data Science
  • Experience Sr. Manager
  • Primary Address Cambridge, Massachusetts

Overview

314 Main Street (21020), United States of America, Cambridge, Massachusetts

Senior Manager - Data Scientist, Servicing Recommender

Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.

As a Data Scientist at Capital One, you’ll be part of a team that’s leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.

Team Description

This team builds the servicing optimization engines that use multi-modal big data, deep learning to create AI solutions that anticipates customers’ needs, interacts with customers in real time,  and helps them manage their accounts, purchases, payments, rewards, and more. 

This includes hands-on designing and deploying recommender systems, deep learning on high-dimensional data images, and reinforcement learning. 


Role Description

In this role, you will:

Lead and mentor a team of data scientists. Partner with software engineers, and product managers to design and deliver a product customers love
Leverage a broad stack of technologies — Python, AWS, Spark, Pytorch, Tensorflow and more — to reveal the insights hidden within huge volumes of numeric and textual data
Build machine learning models through all phases of development, from design and data acquisition, through training, evaluation, validation, and implementation
Flex your interpersonal skills to translate the complexity of your work into tangible business goals

The Ideal Candidate is:

Customer and product oriented.  You share our passion for changing banking for good, and have demonstrated experience working with web, social/behavioral, e-commerce, or similar data.

Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them.

A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond.

Technical. You’re comfortable with open-source languages and are passionate about developing further. You are not only familiar with deep learning concepts (e.g. Attention Network, Transformers), but also tuned in with the state-of-the-art model architectures (e.g., BERT) and have hands-on experience training and fine-tuning the model solution using open source tools.


Basic Qualifications:

Bachelor’s Degree plus 7 years of experience in data analytics, or Master’s Degree plus 5 years of experience in data analytics, or PhD plus 2 years of experience in data analytics

At least 3 years’ experience in open source programming languages for large scale data analysis

At least 3 years’ experience with machine learning

At least 3 years’ experience with relational databases

Preferred Qualifications:

PhD in “STEM” field (Science, Technology, Engineering, or Mathematics) plus 4 years of experience in data analytics

At least 1 year of experience working with AWS

At least 1 year of experience managing people

At least 5 years’ experience in Python, Scala, or R for large scale data analysis

At least 5 years’ experience with machine learning

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hiring Process
Stories
Benefits
Career Journey

How We Hire

We take finding great coworkers pretty seriously.

Man On Laptop
  • Step 1 Apply

    It only takes a few minutes to complete our application and assessment.

  • Step 2 Screen and Schedule

    If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.

  • Step 3 Interview(s)

    Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.

  • Step 4 Decision

    The team will discuss — if it’s a good fit for us and you, we’ll make it official!

Employees Working

How to Pick the Perfect Career Opportunity

Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.

Your wellbeing is our priority

Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.

  • Healthy Body, Healthy Mind

    You have options and we have the tools to help you decide which health plans best fit your needs.

  • Save Money, Make Money

    Secure your present, plan for your future and reduce expenses along the way.

  • Time, Family and Advice

    Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.

Career Journey

Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.

Career Journey
Women on Cellphone

Want more jobs like this?

Set a Job Alert

Explore Your Options

Engineering

  • Build the next generation of digital tools for our customers—we’re always innovating solutions.

    Explore 470 Jobs

Technology

  • Leverage technology in new and powerful ways to pioneer change, all in the pursuit of changing banking for good.

    Explore 555 Jobs

Customer Care

  • When our customers have questions about our products and services, they’ll turn to you.

    Explore 9 Jobs

Product

  • Design and create future-forward products on a team of innovators helping to change banking for good.

    Explore 346 Jobs

Data Scientist

  • Write code and crunch numbers, all in pursuit of developing models that solve problems—and make us a better bank.

    Explore 70 Jobs

Cyber

  • Use your tech skills to stop cyber threats and help make banking safe and secure for our customers.

    Explore 39 Jobs

Design

  • Help us tell our story by creating memorable digital experiences for our customers through your creativity and ingenuity.

    Explore 104 Jobs

Branch Ambassador

  • Take your place on the front lines, representing our brand, problem solving and building relationships with the customers

    Explore 175 Jobs

Cafe

  • Your outgoing personality and tech-savvy know-how can make all the difference for the customers that visit our cafés.

    Explore 22 Jobs

Audit

  • Use cutting-edge software, audit methodologies, and data science to help us make great business decisions.

    Explore 25 Jobs

Finance

  • Use your bold perspective and specialized skills to drive projects and implement financial strategies—challenging the way banking is done.

    Explore 84 Jobs

Commercial Banking

  • Deliver expert advice, superior products and best-in-class service to our commercial partners.

    Explore 37 Jobs

Business Banking

  • Your entrepreneurial mindset and expertise leads to one-of-a-kind service for every small business owner you assist.

    Explore 26 Jobs

Risk Management

  • Use your expertise and perspective to bring insights to the table so we can grow in the right ways.

    Explore 188 Jobs

Human Resources

  • Be on the frontlines of attracting, engaging and retaining top talent that’s helping us change banking for good.

    Explore 61 Jobs

Marketing and Communications

  • Help us tell our story, connect with customers and introduce our products and to the world.

    Explore 11 Jobs

Brand

  • Help us communicate how we’re changing banking for good, and ensure our brand is one of the most recognized in the industry.

    Explore 43 Jobs

Data Analyst

  • Analyze, develop and test the strategies that pull insights from our data and move us forward.

    Explore 24 Jobs

Business Analyst

  • Use your strategic and analytical skills to help solve major challenges and make both our business and banking, better.

    Explore 84 Jobs

Operations

  • Offer simple answers to complex questions, while helping both our team and customers thrive.

    Explore 93 Jobs

Legal

  • Move our innovations closer to reality by mitigating legal risk with your expertise and ability to advise on strategic business decisions.

    Explore 14 Jobs

Job Alerts

Don’t miss a thing. Stay in the know about opportunities you may be interested in!

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

  • Data Science, Cambridge, Massachusetts, United StatesRemove
  • Data Science, Richmond, Virginia, United StatesRemove
  • Data Science, Vienna, Virginia, United StatesRemove
  • Data Science, New York, New York, United StatesRemove

*Required Field