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Director, Agile Portfolio Lead

Location: Cambridge, Massachusetts
Job ID R118174 Updated date 07/22/2021
314 Main Street (21020), United States of America, Cambridge, Massachusetts

Director, Agile Portfolio Lead


At Capital One, we think big and do big things. We are a Top-10 bank by deposits—a high-tech company, scientific laboratory, and a nationally recognized brand. Our products reach tens of millions of consumers and have been recognized by numerous prestigious awards for their customer-friendliness. Capital One was the first major bank to move to cloud computing and to publish APIs for the Open Banking future.


Tech Commercialization is at the forefront of this journey, bringing all our learnings of building and maintaining well-managed environments to the broader world through software. We are here to productize software we’ve built, and sell it to other businesses to help them on their technical journey.


We are looking for a Director, Agile Portfolio Lead who is imaginative, collaborative, and truly excited about delivering new, unique products and experiences. You will have the rare opportunity to work on the next level capabilities of Capital One. The ideal candidate is resourceful, creative, analytical, passionate about exploring new ideas, and has a hyper focus on delivery.


Delivery Services Leader

  • Is an inspirational leader who attracts and retains talent, creates high levels of energy and motivation throughout challenges and obstacles (brings in new talent and proactively manages low performing talent)

  • Leads effective Program Level delivery using Agile Practices including but not limited to coaching the Agile Delivery Teams into higher level of maturity overall

  • Their values and philosophies are well understood and are contagious in all directions organizationally, resulting in positive influence across teams and groups.

  • Builds/maintains strong relationships with product and other stakeholders and influences adoption of Agile delivery practices and routines (has ability to have difficult and productive conversations and pushing back when needed). Measurably improves Agile delivery.

  • Applies complex facilitation and dependency management techniques to drive cross-program and departmental planning, collaboration, and coordination. Facilitates trade-off discussions and difficult conversations.

  • Helps establish governance structures where decision-making is weighted toward empowered teams.

  • Supports issue resolution and risk mitigation, escalating to leadership  groups, as needed.

  • Partners with Product, Engineering and Design to proactively identify opportunities to improve the efficiency and effectiveness of program delivery processes and then create those improvements.


People Leader

  • Builds a vision for Agile Delivery in their portfolio, instills it within their leadership team and ensures it is broadly communicated to their direct team and partners.

  • Actively coaches and improves the performance of direct reports; provides clear, actionable feedback on a regular basis.

  • Consistently elevates new and up-and-coming talent to perform in stretch roles, creating  the next generation of leadership.

  • Celebrates individual and team successes with appropriate recognition and rewards.

  • Is an active advocate for under-represented minority communities and activities.

  • Builds a culture that fosters diversity, including and belonging and helps build and mature diverse teams.


Basic Qualifications: 

  • Bachelor's Degree 

  • At least 7 years of Project Management, Process Management, or Software delivery experience

  • At least 5 years of Agile experience

  • At least 5 years of people management experience

Preferred Qualifications: 

  • Masters Degree

  • 10+ years of Project Management, Process Management, or Software delivery experience

  • 8+ years of Agile experience

  • 7+ years of people management experience

  • 3+ years of Agile coaching experience

  • PMP, Lean, Agile, Six Sigma, or SAFe certification


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.