The Café Experience:

Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It’s a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We’re redefining the typical work experience, too. Our Café Ambassador team exists to enhance the financial lives of people in the communities we serve. And we’re not just looking to fill open positions - we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Don’t just take our word for it, check out what our Café Ambassadors have to say about their experience at Capital One, and learn more about working in our cafes: https://www.capitalonecareers.com/cafe-home

Here’s what we’re looking for in you:

What is a Capital One Café Ambassador?

• You’re friendly and engaging and can connect with Café visitors and regulars alike. Yep, you’re a people person - whether you’re handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer.

• You’re part of the community. You’ll work with local businesses, nonprofits and charities to plan events both in and outside of the Café.

• You’re naturally curious and like to learn. We’ll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals.

• You’re digitally savvy. You’ll showcase what’s possible in our physical space and how to easily navigate our mobile and online experience.

• You’re a team player. You’ll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you. If you’re nodding along and like what you’re reading, let’s talk.

Basic Qualifications:

- High School Diploma, GED, or Equivalent Certification

- At least 1 year of Retail, Sales or Customer Service experience

Preferred Qualifications:

- Associate’s degree

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.