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R175169 Posted 11/20/2023

Director, Special Assets

Bethesda, Maryland | New York, New York | New Orleans, Louisiana
  • Category Risk Management
  • Experience Director
  • Primary Address Bethesda, Maryland


Bethesda Metro Center (17049), United States of America, Bethesda, Maryland

Director, Special Assets

Capital One is seeking a Director level Workout Officer to provide loan workout expertise across the Commercial Real Estate sector. The candidate will manage a portfolio of criticized and distressed commercial real estate loans, across multiple property types, with risk management and loss mitigation as primary objectives.

Director level Workout Officer will: 

  • Perform the duties of a loan officer and be responsible for the restructuring/loss mitigation of criticized and classified loans

  • Be capable of applying credit officer, asset management and risk management disciplines

  • Be proficient in commercial real estate financial analysis and loan structuring, as well as commercial property valuation 

  • Have experience and knowledge around legal documentation, loan covenants, rights and remedies in the event of default, receivership and bankruptcy scenarios, and restructuring strategies for Commercial Real Estate loans

  • Utilize expertise in Special Assets to ensure Capital One is leveraging the best practices of its peers and proactively evolving the policies and programs employed by the Bank

  • Be capable of working closely with and influencing senior business and risk management leaders within the Commercial Bank when creating, revising or implementing Special Assets workout strategies

  • Be comfortable leading their own portfolio of distressed loans autonomously (various property types and geographies)

Primary Capabilities or Responsibilities: 

  • A solid track record of influencing others, building partnerships and fostering a culture of collaboration

  • Skilled in gaining confidence and building trusting relationships with the most senior line of business executives

  • Lead aggressive and comprehensive workout strategy to ensure optimal loss protection to the Bank in terms of both time and money, while maintaining compliance with regulatory requirements

  • Negotiate and contract with various professionals such as attorneys, appraisers, brokers, etc. to provide services to ensure best cost/benefit return to Bank

  • Evaluate financial information, collateral, legal documentation and other available information to project probable and maximum loss exposure to Bank

  • Proactively seek to improve processes and implement best in class solutions, raising quality and productivity in a calculated way

  • Lead criticized and watch list internal governance process and ensure compliance with all reporting and regulatory requirements

  • Create a culture of sharing lessons learned within Special Assets and back to the origination functions in order to avoid future mistakes

  • Benchmarks own performance against industry best practices

  • Acts as credit officer and risk management specialist on a portfolio of consulting relationships with other departments

  • Strong written and verbal communication competencies, in addition to financial analytical skills

Basic Qualifications:

  • Bachelor’s degree or Military experience

  • At least 6 years of commercial real estate finance experience (lending, credit, asset management, underwriting, portfolio management, or workout) 

Preferred Qualifications:

  • MBA or JD degree

  • At least 8 years of experience in commercial real estate finance (see above description)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $228,500 - $260,800 for Director, Special Assets

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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