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Commercial Real Estate – Senior Agency Operations Associate

Location Bethesda, Maryland; Alpharetta, Georgia; McLean, Virginia; New York, New York; Newport Beach, California
Job ID R102292 Updated date 10/29/2020
Bethesda Metro Center (17049), United States of America, Bethesda, Maryland

Commercial Real Estate – Senior Agency Operations Associate

Responsible for monitoring insurance and related documents and making insurance disbursements for the Agency Finance portfolio of loans that are underwritten through Fannie Mae, Freddie Mac, and Ginnie Mae (“GSE’s”). Also, responsible for providing information to internal (other LOB) and external (borrowers, insurance agents, third party providers, and the GSE’s) clients. Responsible for identifying, researching, solving and/or responding to requests, inquiries, and problem situations in a timely manner.

  • Follows up with insurance agents & borrowers to obtain current proof of insurance.

  • Reviews insurance documentation to ensure adherence to the GSE insurance requirements.

  • Performs follow up on outstanding documents and exceptions to bring coverage into compliance.

  • Identifies opportunities to improve processes to increase control and efficiency.

  • Capital One is open to remote employees for this opportunity

Basic Qualifications:

  • At least 1 year experience in a financial institution working with collateral

  • At least one year of experience working in loan operations.

  • Experience with Microsoft Suite

  • Highschool Diploma, GED or Military Experience

Preferred Qualifications:

  • Bachelor's Degree or Military Experience

  • At least three years of experience in commercial or small business banking operations

  • At least one year of experience with GSE backed multifamily loans

  • At least one year of experience processing insurance disbursements

  • Excel experience including the use of pivot tables and formulas

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.