UX Designer Manager
Experience Sr. Associate
Primary Address Bangalore, Karnataka
OverviewVoyager (94001), India, Bangalore, KarnatakaUX Designer Manager
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
We are currently seeking a UX Design Manager to join our team. We are passionate about advocating for user needs and delivering world-class data products that redefine how we serve our customers. As a UX Design Manager at DataLabs you’ll be responsible for leading a highly impactful body of work for our AI & Machine Learning products. As such, you'll be working with Product, Tech, and Data Science experts to build prototypes and craft a holistic UX experience, leveraging UX research and low-fidelity execution early on. You’ll dive into hands-on delivery in collaboration with a group of talented people whose skills span analytics, product, tech, data science, and more. Together, you are building world-class data products that help power our business.
What You’ll Do:
As a leader and maker, you’ll be asked to handle responsibilities, including:
Strategy & Planning
Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience
Engaging in portfolio prioritization to help set the strategy and product road map for the team
Managing through shifting priorities to provide clear direction and input on product prioritization and support early product definition
Advocating for the customer through human-centered design methods, including: discovery, research, whiteboard sessions, and user testing
Championing prioritization of design centered product enhancements grounded in research and analysis
Working with partners and teams across various geographies
Embracing and advocating for an experience mindset - this is as important to the work as the results
Leading & Developing Teams
Building and leading successful teams through career development by mentoring, coaching, and elevating others
Guiding team members in strategy, research, alignment, analysis, design critiques, and design execution tasks
Navigating conflict resolution within your team as well as within projects, teams and partner relationships
Participate in hiring by reviewing resumes, conducting interviews and attending consensus
Discovering & Delivering
Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities
Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
Driving end-to-end product design by:
Working with researchers to understand customer needs and define opportunities through usability and empathy studies and analyzing data trends
Framing problems, defining insights, and designing new methodologies/practices to serve customer needs
Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes
Planning and facilitating workshops with internal and external stakeholders to align with business needs
Designing within existing — and creating new — standards to contribute to our internal design system, best practices, and guidelines
Storytelling through business acumen and presenting visual concepts to various stakeholders
Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues
At least 6 years of experience with UX design
Bachelor’s degree in engineering or a related field
Advanced degree in UX design, HCI, or related design fields
Experience designing for data product experiences
Comfortable working with a variety of business partners and delivering outcomes
Familiarity with design and prototyping tools, such as Adobe Products, Sketch and/or Figma
Familiarity with working and contributing to and established design system
3+ years of people management experience managing a design team
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
You don't have any pinned jobs right now
Want more jobs like this?
Set a Job Alert
Explore Your Options
Build the next generation of digital tools for our customers—we’re always innovating solutions.Explore 613 Jobs
Leverage technology in new and powerful ways to pioneer change, all in the pursuit of changing banking for good.Explore 663 Jobs
Design and create future-forward products on a team of innovators helping to change banking for good.Explore 82 Jobs
Write code and crunch numbers, all in pursuit of developing models that solve problems—and make us a better bank.Explore 26 Jobs
Use your tech skills to stop cyber threats and help make banking safe and secure for our customers.Explore 32 Jobs
Help us tell our story by creating memorable digital experiences for our customers through your creativity and ingenuity.Explore 17 Jobs
Take your place on the front lines, representing our brand, problem solving and building relationships with the customersExplore 160 Jobs
Your outgoing personality and tech-savvy know-how can make all the difference for the customers that visit our cafés.Explore 25 Jobs
Use cutting-edge software, audit methodologies, and data science to help us make great business decisions.Explore 17 Jobs
Use your bold perspective and specialized skills to drive projects and implement financial strategies—challenging the way banking is done.Explore 47 Jobs
Deliver expert advice, superior products and best-in-class service to our commercial partners.Explore 18 Jobs
Your entrepreneurial mindset and expertise leads to one-of-a-kind service for every small business owner you assist.Explore 16 Jobs
Use your expertise and perspective to bring insights to the table so we can grow in the right ways.Explore 69 Jobs
Be on the frontlines of attracting, engaging and retaining top talent that’s helping us change banking for good.Explore 14 Jobs
Help us communicate how we’re changing banking for good, and ensure our brand is one of the most recognized in the industry.Explore 12 Jobs
Analyze, develop and test the strategies that pull insights from our data and move us forward.Explore 30 Jobs
Use your strategic and analytical skills to help solve major challenges and make both our business and banking, better.Explore 26 Jobs
Offer simple answers to complex questions, while helping both our team and customers thrive.Explore 11 Jobs
Move our innovations closer to reality by mitigating legal risk with your expertise and ability to advise on strategic business decisions.Explore 10 Jobs