Branch Ambassador- Willow Creek
Category Branch Ambassador
Primary Address Austin, Texas
OverviewAustin - Willowcreek Br 360 (31360), United States of America, Austin, TexasBranch Ambassador- Willow Creek
The Reimagined Branch Experience:
Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives - not the other way around. As a Branch Ambassador, you will have the opportunity to use your love of working with people and product knowledge to play a vital role in our customer’s banking experience. You will also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. We’re redefining the typical work experience, too. Our Branch Ambassador team exists to enhance the financial lives of people in the communities we serve. And we’re not just looking to fill open positions - we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Don’t just take our word for it, check out what our Ambassadors have to say about their experience at Capital One, and learn more about working with our team: https://www.capitalonecareers.com/cafe-home
Here’s what we’re looking for in you:
You’re friendly and engaging and can connect with customers. Yep, you’re a people person - whether you’re helping folks with technology challenges, having casual conversation, or simply showing off some of the cool services and products we offer.
You will be able to reduce customer financial anxiety by helping to determine both personal and business financial needs. You’ll get to pull in experts that can help guide your customers to their financial destination.
You’re aware of the importance of being compliant when working at a bank. You ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations and are able to achieve Banker Certification and Advanced Banker Certification status and recertify annually.
You’re part of the community. You’ll work with local businesses, nonprofits and charities to plan events both in and outside of the Branch.
You’re naturally curious and like to learn. We’ll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals.
You’re digitally savvy. You’ll showcase what’s possible in our physical space and how to easily navigate our mobile and online experience.
You’re a team player. You’ll work with an energized team of Branch Ambassadors and help inspire your teammates as they inspire you. If you’re nodding along and like what you’re reading, let’s talk.
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales or Customer Service experience
- Associate’s degree
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
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