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R169063 Posted 05/17/2023

Director, Technology--Card Tech (Remote-Eligible)

Atlanta, Georgia | Boston, Massachusetts | Remote | New York, New York | Chicago, Illinois | Richmond, Virginia | McLean, Virginia | Plano, Texas | Wilmington, Delaware
  • Category Technology
  • Experience Director
  • Primary Address Atlanta, Georgia


Locations: Sales - GA - Atlanta, United States of America, Atlanta, Georgia

Director, Technology--Card Tech (Remote-Eligible)

Capital One is seeking a Director of Technology Management to deliver and operate large, complex technology programs within Card Technology. Success in the role requires an innovative mind, a proven track record of delivering cutting-edge technology programs, rigorous analytical skills, and a passion for partnering with tech leaders and lines of business to drive organizational change. Directors in Technology Management at Capital One are highly motivated technology professionals with excellent organizational, leadership and communication skills. They have a high level of exposure across lines of business and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. 

This role requires excellent organizational, leadership, and communication skills. This individual will  have a high level of exposure across lines of business and the opportunity to work with tech leaders to create and implement innovative solutions to identify and mitigate potential risks to the technology ecosystem.


  • Manage large, complex, programs by leading teams to deliver, enhance, and operate solutions and drive integration. 

  • Lead and develop direct reports 

  • Provide senior level risk consulting to IT development, support, and operations teams. 

  • Develop operational support processes to ensure tracking service level agreements, assessing risks and maintaining, testing and auditing existing systems. 

  • Ensure compliance to corporate policies and standards. 

  • Work with business partners to validate risk processes impacting the company's bottom line

  • Consult with Executives to determine interaction model with Lines of Business to create positive relationships

  • Drive finalization of risk category and subcategory framework

  • Perform critical assessments on risk categories to mitigate risk to the company

  • Perform extensive gap assessments and create recommendations to ensure smart business decisions

  • Use analytical skills to conduct Risk Process Improvement, Process Design & Process Excellence

  • Large scale Process Management/Governance

  • Work with dynamic teams on Departmental Process Management & Execution

  • Collaborate with internal teams to find areas of opportunities for automation and machine learning.

  • Partner with architects, product owners, and software engineers to drive the adoption of new policies

  • Work within and across Agile teams to design, develop, test, implement, and support risk solutions. 

  • Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity

  • Create proof of concepts and see through projects through production 

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications: 

  • Bachelor’s Degree

  • At least 7 years of program or portfolio management experience

  • At least 5 years of people management experience

Preferred Qualifications: 

  • Masters Degree 

  • 10+ years of technical project management, program management, or process management experience 

  • Six Sigma Lean, Green Belt, or Black Belt certification or Agile Coach certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Location is New York City: $228,500 - $260,800 for Director, Technology

Location is San Francisco, California: $242,100 - $276,300 for Director, Technology

Remote roles in other areas of New York & California, and across Colorado & Washington: $193,700 - $221,000 for Director, Technology

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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