Product Managers are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. Starting with the customer in mind, they develop cutting-edge products that bring ingenuity, simplicity, and humanity to banking. Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to reimagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives.
Benefits start day one for full-time associates and after 90 days for part-time associates. Read more about our full benefits here.
The biggest qualities we look for are being autonomous and self-driven. This culture inspires you to take initiative and rewards you for doing so. I get to use all parts of my brain here.– Emma S., Product Manager
ResponsibilitiesJob ID R83051 Updated date 08/27/2019
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One is hiring a Scrum Master to support one or more delivery teams @capitalonelabs. As a Scrum Master, you will be a critical member of 1-2 core delivery teams, discovering and delivering the latest and greatest in new products and technology for Capital One. You’ll also be a member of the Labs Agile Team, a tight knit community of fellow Scrum Masters and Project Managers who support Labs projects. You will be empowered to build high performing teams, and accountable for facilitating Agile ceremonies including sprint planning, standup, backlog refinement, and retrospectives. You will work closely with Product and Tech team members and will be responsible for the management of complex, high value technology delivery projects. As the Scrum Master, the team will look to you to facilitate collaboration and create the right environment for a high performing development team to thrive.
- Serve as Scrum Master for up to two Agile teams
- Uphold Agile values and principles; facilitate Agile ceremonies
- Focus teams to deliver value quickly
- Foster a motivating culture of openness, collaboration, and continuous improvement
- Coordinate across other Agile teams for complex projects
- Escalate and/or resolve impediments to help your team ship code
- Coach the team to improve collaboration and self-organization
- Leverage data to measure & monitor progress against commitments
- Review the team cadences to ensure all meetings are valuable and effective
- Coach sprint and product teams on the basics of Scrum or Kanban (as needed)
How You Operate
- Collaborator with strong partnering skills
- Structured thinker who can bring order to chaos in ways that advance the strategy and execution of the Labs
- Not afraid to drive execution on priorities, and works with a sense of urgency
- Achievement oriented and seeks high levels of activity, fast-paced environment
Capital One Labs builds fundamentally new products, consumer experiences, and technology strategies that advance Capital One as a payments, identity and machine learning leader. We focus on efforts with business impact in six months to three years. We have expertise in consumer experience design, early stage business and product development, product experimentation, and an understanding of emerging technologies. We look beyond today to bring new ideas, products, and processes to Capital One that will elevate our customers, each other, Labs, Capital One, and the entire financial industry. You will be part of the Labs Agile Team, which is a hub for all things Labs. We’re the ultimate problem solvers because we solve for both the short-term need and identify patterns to optimize for the long term. This is hard work, and it’s incredibly rewarding because we get to touch just about everything in Labs.
The Labs Values
- Put customer first, always
- Lead with humility
- Break the right glass
- Trust your tribe
- Show don’t tell
- Create building blocks
- Learn then teach
- Bachelor’s Degree or Military Experience
- At least 1 year of experience leading Agile teams
- At least 1 year of experience in Project Management
- Lean or Agile certification
- Bachelor’s Degree in Computer Science, Business or Project Management
- CSM (Certified Scrum Master)
- Proficient knowledge JIRA
At this time, Capital One will not sponsor a new applicant for employment authorization for this positionNo agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).